Last updated: 25 September, 2025
This Privacy Policy explains how we collect, use and protect your personal data when you access or use the Linkway Learning Service (https://linkwaylearning.com/ and all related web features) (the "Service"). It forms part of the Terms of Use you accepted (the "Contract"). This Privacy Policy is based on the provisions of the data protection laws applicable in India, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000 ("IT Act"), and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").
The "Data Fiduciary" of your personal data under this Privacy Policy is the company that operates the Service pursuant to the Contract.
Linkway Learning Pvt. Ltd.
In this Privacy Policy, we refer to the company as "Linkway Learning," "we," or "us."
If you have any questions about how we process your personal data under this Policy, you can contact us at:
E-mail: support@linkwaylearning.com
You may also contact our Data Protection Officer at:
DPO E-mail: dpo@linkwaylearning.com
The following outlines the categories of personal data we collect and process. We collect this information directly from you, the data subject (referred to as "Data Principal" under the DPDP Act).
Personal data we need to collect to create your Linkway Learning account:
If you participate in a Linkway Learning course, we may collect:
By using the Service or interacting with Linkway Learning, you may choose to provide us with certain personal data. This includes contacting our support team or subscribing to informational or promotional materials. These actions do not require registration.
Linkway Learning uses cookies, including web beacons ("pixels"), and other tracking codes to improve your user experience. Information collected by cookies may include browser information, Internet activity, and usage data.
Information about tutors participating in educational courses:
Linkway Learning may already have most of this information, but some personal data may have changed and need to be updated.
We only process your data when we have one of the legal bases mentioned below, in accordance with the DPDP Act, the IT Act, and the SPDI Rules.
We may process your personal data to provide you with the Service in accordance with the Contract.
We may process your personal data when we (or a third party) have a legitimate purpose, provided that such processing is necessary and balanced against any potential impact on your rights. We rely on this to:
We will process your personal data based on your explicit, free, specific, informed, unconditional, and unambiguous consent as required under the DPDP Act. You may withdraw your consent at any time without affecting the lawfulness of any processing carried out before your withdrawal.
When we need to process your personal data to comply with applicable Indian laws.
| Purpose | Legal Basis | Data Categories |
|---|---|---|
| Provision of Service | Performance of Contract | Registration data, student data |
| Educational and career opportunities for graduating students | Consent | Graduating students' data |
| Service improvement | Legitimate Use | Registration data, student data, other data, cookies |
| Marketing, promotion, and advertising | Consent, Legitimate Use | Other data, student data, registration data, cookies |
| Security, fraud detection, and prevention | Legitimate Use | Other data, student data, registration data, tutor data |
| Compliance with legal obligations | Legal or regulatory obligation | Registration data, student data, other data, cookies, tutor data |
| Establish, exercise, or defend legal rights | Legitimate Use | Registration data, student data, other data, cookies, tutor data |
| Planning, reports, and business forecasts | Legitimate Use | Registration data, student data, other data, cookies, tutor data |
| Research, surveys, and contests | Performance of Contract, Legitimate Use, Consent | Registration data, student and graduating student data, other data, cookies, tutor data |
| Record video conferences and chat communications | Legitimate Use, Consent | Correspondence and calls between users and support team |
We may disclose your personal data to the following recipients, to the extent required or permitted by applicable law:
To the extent necessary for them to deliver and support the educational Services.
Other entities within the Linkway Learning corporate group, solely to enable seamless Service provision.
Organizations that help identify and create learning or job opportunities for our students.
Third-party vendors who support our operations:
When strictly necessary to comply with legal or regulatory obligations, or to respond to formal inquiries from government authorities in India.
Lenders or other financial service providers, where needed to facilitate payments, loans, or related services.
In connection with a sale, merger, corporate restructuring, or transfer of all or part of our business, assets, or rights and obligations.
All third parties listed above may only process your personal data for the specific purposes of performing their contractual functions and are prohibited from using it for any other purpose.
When you purchase our courses or other products, you may be redirected to external websites operated by our trusted payment service providers (e.g., Razorpay, PayU, or other RBI-authorized payment gateways). Once your payment is completed, we only receive confirmation of the transaction status.
Our Service may include links to external websites and platforms not operated by Linkway Learning, for example, Zoom and other video-conferencing or webinar tools that enable you to attend classes online.
WE STRONGLY RECOMMEND THAT YOU REVIEW THE PRIVACY POLICY OF ANY THIRD-PARTY SITE OR SERVICE YOU ACCESS THROUGH OUR SERVICE.
Linkway Learning may transfer, store, and process your personal data outside India, including in jurisdictions where our subprocessors and service providers operate. In accordance with the DPDP Act and any rules notified by the Central Government of India, we ensure that your personal data is only transferred to countries or territories that are not restricted by the Central Government.
Where required, we will implement:
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, while your account is active and for a reasonable period thereafter as permitted under applicable Indian law. Once that period expires, we will securely delete or irreversibly anonymize your personal data in accordance with the DPDP Act.
We implement appropriate physical, technical, and organizational safeguards in compliance with the IT Act and SPDI Rules:
While we strive to protect your data, no security measures are completely impenetrable. We cannot guarantee that information you transmit to us over the Internet will never be intercepted.
Under the DPDP Act and other applicable Indian data protection laws, you (as a Data Principal) have the following rights:
| Right | Description |
|---|---|
| Access Information | Request confirmation of whether we are processing your personal data, and if so, obtain a summary of the data and processing activities. |
| Correction & Erasure | Request correction of inaccurate or misleading data, completion of incomplete data, updating of data, and erasure of data no longer necessary for its purpose. |
| Grievance Redressal | Register a grievance with Linkway Learning regarding any act or omission concerning your personal data. |
| Nomination | Nominate any other individual who shall, in the event of your death or incapacity, exercise your rights as a Data Principal. |
| Withdraw Consent | Withdraw consent at any time. Withdrawal shall not affect the lawfulness of processing based on consent before its withdrawal. |
To exercise your rights, contact us at support@linkwaylearning.com or our DPO at dpo@linkwaylearning.com.
If our processing relies on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out before your withdrawal, as provided under the DPDP Act.
To opt out of electronic communications, you can:
Upon withdrawal of consent, Linkway Learning shall cease processing your personal data, unless retention is required under any applicable Indian law.
Under the DPDP Act, you have the right to register grievances with us. If you are not satisfied with our response, you may file a complaint with the Data Protection Board of India.
Grievance Officer / Data Protection Officer:
E-mail: dpo@linkwaylearning.com
We will acknowledge your grievance and respond within the timelines prescribed under applicable Indian law.
We only collect the personal data strictly necessary to deliver the Service and to fulfill the purposes described in this Privacy Policy.
Providing your personal data is voluntary. However, if you choose not to provide certain personal data, we may not be able to provide you with the full range of our Services.
No Collection from Minors: We do not knowingly collect personal data from anyone under eighteen (18) years of age without verifiable consent from a parent or lawful guardian, in compliance with the DPDP Act.
Under-18 Users: If you are under 18, your parent or lawful guardian must provide verifiable consent before you register for our Service or submit any personal information. We shall not process personal data that is likely to cause any detrimental effect on the well-being of a child.
Parental Rights: If you are a parent or legal guardian and believe that your child under 18 has provided us with personal data without your consent, please contact us. We will take steps to delete such data promptly.
No Tracking of Children: We do not undertake tracking or behavioral monitoring of children, or engage in targeted advertising directed at children.
Under the DPDP Act, Data Principals have the following duties:
We may update this Privacy Policy at any time. If we make significant changes, we will notify you by appropriate means (for example, via email or a notice on our website).
Each time we amend this Policy, the "Last updated" date at the top will reflect the change. We recommend checking this page periodically. All changes take effect immediately upon posting.
If you have difficulty accessing this Privacy Policy online, please contact us. We will provide you, at no cost, with a copy of this Policy in an alternative, easy-to-read format.
We will not collect or process any additional sensitive personal data in connection with your request for an alternative format.
This Privacy Policy is drafted in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000 ("IT Act"), and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").
Under the SPDI Rules, "Sensitive Personal Data or Information" includes:
Where we collect any Sensitive Personal Data, we will obtain your explicit consent prior to collection and ensure compliance with the SPDI Rules.
In compliance with the IT Act and the DPDP Act, Linkway Learning has appointed a Data Protection Officer / Grievance Officer.
E-mail: dpo@linkwaylearning.com
If you are not satisfied with our response to your grievance, you have the right to approach the Data Protection Board of India in accordance with the DPDP Act.
If Linkway Learning is notified as a "Significant Data Fiduciary" by the Central Government under the DPDP Act, we shall comply with all additional obligations including appointing a Data Protection Officer based in India, appointing an independent data auditor, conducting periodic Data Protection Impact Assessments, and any other obligations as may be prescribed.
Linkway Learning Pvt. Ltd.
E-mail: support@linkwaylearning.com
DPO E-mail: dpo@linkwaylearning.com
Website: https://linkwaylearning.com